Terms of Use

1. Definition

These Terms use the following terms as defined below:
(1) ‘Content’ means text (including conversation transcripts), voice, music, pictures, videos, stickers, software, programs, codes, links, contact information, location information and any information that may be sent or received through Huggs.
(2) ‘Submission’ refers to the content that the user actively uploads to Huggs instead of the user’s communication chat.

2. Agree

(1) When you complete the registration, you agree to the terms and use Huggs in accordance with the terms.
(2) If you use the service under the relevant laws and regulations, you must obtain the consent or authorization of a specific person such as a legal representative or guardian, you must obtain their consent or authorization, which has nothing to do with Huggs. If you complete the registration, it will be deemed that The aforementioned specific persons have agreed or authorized them to accept these terms.
(3) You should abide by other relevant regulations of Huggs for members. In order to ensure your rights and interests, it is recommended that you always confirm the latest announcements of these terms and instructions for use.
(4) If you provide any wrong, false or incomplete personal information (including but not limited to mobile phone number, credit card related information), Huggs has the right to suspend or terminate your account, and refuse you to use all or part of Huggs. some services.
(5) You are responsible for any activity that occurs through your account and you agree not to sell, transfer, authorize or transfer your account, followers, username or any account rights. Huggs prohibits the creation of accounts for persons other than itself unless expressly authorized to create accounts on behalf of employees or clients.
(6) If you are unable to abide by or disagree with the contents of these terms, or your country or region excludes part or all of the contents of these terms, please stop using the Huggs website immediately.

3. Terms of Use

(1) You may not access Huggs API in a manner not permitted by Huggs.
(2) You may not post photos or other content through Huggs that contains violent, nudity, semi-nudity, discriminatory, unlawful, infringing, hateful, pornographic or sexually suggestive.
(3) You shall not defame, stalk, coerce, abuse, harass, threaten, impersonate, intimidate other persons or organizations, and shall not post private or confidential information through Huggs, including but not limited to your or others’ credit card information, ID number , a non-public phone number, or a non-public email address.
(4) You may not use Huggs to engage in any illegal or unauthorized activity.
(5) You may not alter, modify, adapt or alter Huggs, or alter, modify or alter other websites and services so as to cause the misunderstanding that the website is related to Huggs.
(6) You must not interfere or affect the servers and networks connected to Huggs, including but not limited to transmitting any computer worms, viruses, spyware, malware and other destructive or disruptive code.
(7) You may not place content or code that alter or interfere with the way any Huggs page is rendered or displayed on a user’s browser or device.
(8) You may not create an account on Huggs through unauthorized means, including but not limited to the use of automated devices, scripts, automated programs, spider programs, crawler programs or capture programs.
(9) You shall not attempt to prevent other users from using Huggs, nor shall you encourage or provide a way to violate these Terms of Use or other Huggs terms.
(10) Regarding all the chat links created via Huggs, if the link contains a registered trademark or name of other companies or individuals, once the right of the party files a complaint to Huggs, Huggs has the right to transfer the ownership of the link back to the right of the party, and delete all related chat data and personal data of the link that has been created.

4. Responsibility

(1) Users understand and agree that Huggs shall not be held liable for any damages incurred by users due to their use or inability to use the Huggs service, except in cases where Huggs can clearly demonstrate intentional or gross negligence in the performance of its services. In any case, Huggs liability to users shall be limited to the amount of the system service fee specified on the pricing page collected in the current year.
(2) In the event of any system abnormalities, please contact service@huggs.app. Service hours are from 10:00 to 12:30 and 13:30 to 18:00 on weekdays (excluding public holidays, with public holidays determined by the Personnel Administration Authority). When Huggs services are suspended or experience abnormal conditions, Huggs is responsible to users according to the following levels and compensation methods:

a. System suspension within 30 minutes: Huggs shall not provide additional compensation.

b. System suspension exceeding 30 minutes: Calculated as one hour, and if the service continues to be suspended, it will be rounded up unconditionally to the nearest hour (e.g., if there is a downtime of one and a half hours, it will be calculated as two hours). Refunds will be provided to users based on the proportion of downtime according to the subscription plan.

(3) In the following circumstances, Huggs services may be interrupted or suspended. Users shall not request any refunds or damages from Huggs, but Huggs shall provide users with appropriate notice to the extent reasonably feasible:

a. Incidents, failures, abnormalities, or interruptions related to telecommunications or cloud service providers (including but not limited to Amazon Web Services) in terms of hardware or software.

b. When there are specific facts that may affect consumer rights, including but not limited to suspected unknown third-party attacks or criminal activities, as determined by Huggs as appropriate to suspend Huggs services.

c. Improper user behavior or occurrences of data loss, account password loss, or leakage, to prevent further damages.

d. Pre-notified system data center migrations, maintenance, upgrades, disaster recovery drills, etc., to users.

e. Other force majeure events that are not attributable to Huggs, including natural disasters or human factors.

(4) Huggs does not guarantee or assume any liability for any damages caused by any functionality, content, or user-submitted posts. Users should use Huggs in a normal and reasonable manner and bear the aforementioned risks and damages on their own.
(5) If users engage in any infringing behavior in the content or posts generated on Huggs, they shall bear the associated risks on their own. Huggs is not obligated to determine whether the submissions or content infringe upon any rights.